Terms of use

By accessing and using www.pearwasp.co.uk (“the website”), users acknowledge and undertake to comply with these terms and conditions. In these terms and conditions, “we” or “us” means Pear Wasp

Access to the website and content

We will endeavour to allow uninterrupted access to the website, but access to the website may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute or remove without notice any information on the website from time to time. We assume no responsibility for the contents of any other websites to which the website has links.

Intellectual property

The copyright in the material contained in the website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to PearWasp, its subsidiaries or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing. You shall retain ownership of all copyright in data you submit to the website. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

Exclusions of liability

We use reasonable endeavours to ensure that the data on the website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. We do not monitor, verify or endorse information submitted by third parties for posting on the website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained on the website. We do not guarantee that the website will be fault free and do not accept liability for any errors or omissions.  The content within the learning system is to be used as an educational tool and not as a substitute for formal state or private education.

Due to the nature of electronic transmission of data over the internet, any liability we may have for any losses or claims arising from an inability to access the website, or from any use of the website or reliance on the data transmitted using the website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with this agreement or use of the website save where such liability cannot be excluded by law.

We do not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology.

General

If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected. We may modify these terms and conditions at any time by publishing the modified terms and conditions on the website. Any modifications shall take effect three days after posting on the website.

Governing law

These terms and conditions shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.

Registered address:

Pear Wasp English Tutoring 
The Energy Hub
81 Stranton
Hartlepool
TS24 7QT

General

1.1. By ordering any of our courses you agree to be bound by these terms.

1.2 Any breach of this agreement and the terms contained within will render you liable pursuant to the provisions of clause 8.1 below

1.2. Pear Wasp reserves the right to:

suspend or terminate access to online access and/or cease to provide the Services where you are in breach of any of these terms;
delete, vary or change any content at any time; and
terminate or cancel orders.

Password use

1.3. You remain at all times responsible and liable for any and all activities if online access is accessed using your account details and password.

1.4. You shall ensure that any password you choose in order to gain online access remains confidential at all times.

1.5. In the event that you either lose your password or account details or become aware that a third party may have access to or is using your password or account details you shall notify us immediately.

Confidential Information

1.6. Any registration information requested from you by Pear Wasp to gain online access or purchase a / course / s must be complete, accurate and current.

1.7. If any registration details change you must notify us of those changes immediately.

PAYMENT

2.1 This section governs the sale of a / course / s to you; the provision of the Services and any materials provided by Pear Wasp.

2.2 Pear Wasp may process course renewal payments automatically or send you an invoice 4 weeks prior to renewal date.

2.3 Pear Wasp reserves the right to change the price of courses at any time, accept where funds have cleared into the Pear Wasp account.

ORDER AND DELIVERY OF THE COURSE

3.1 Pear Wasp reserves the right to accept or decline any order received to purchase a / course / s under these terms.

3.2 Once payment is made, you will be e-mailed your account log-in details and the course will be made available in your account.

3.3 Although we make every effort to ensure that a / course / s will be available at the time of order please note that system delays may occur.

3.4 If any of the course materials and software are defective or missing you must notify Pear Wasp immediately.

3.5 Nothing in these Terms shall be deemed to affect your statutory rights as a consumer.

INTELLECTUAL PROPERTY RIGHTS

4.1 The Intellectual Property Rights in the course(s), materials and the software are owned by and shall remain vested in Pear Wasp or its licensors.

4.2 You agree that you will not

(a) Rent;
(b) lease,
(c) sub-license,
(d) loan,
(e) copy,
(f) modify,
(g) adapt,
(h) translate,
(i) reverse engineer,
(j) decompile,
(k) disassemble in any way.

4.3 By agreeing to these terms we procure that Pear Wasp grant you a limited, non-exclusive, non-transferable and revocable license to use the Course only for your own personal use and for completing the course.

4.4 The license granted to you to access online content shall be personal to you and non-transferable.

TERMINATION

5.1 We may terminate the agreement set out in these terms if:

you are in material breach (including non-payment) of any provision of these terms which is not remediable or,
if remediable, is not remedied with a period of thirty (30) days after we have given notice to you requiring such breach to be remedied. In such circumstances we will be permitted (without liability) to procure that Pear Wasp suspend the provision of the services to you and your online access until such a breach has been remedied;
you carry out any unauthorized act with regard to the course which infringes our Intellectual Property Rights.

CANCELLATION

6.1 If you wish to cancel an order you should, as soon as possible, contact hello@pearwasp.co.uk

6.2 Once purchased, you will be given 14 days in which you can cancel your course. To obtain a payment refund, you MUST NOT have accessed any of the course materials. If accessed, your payment is non-refundable.

6.3 If the 14 days has passed and materials have been accessed, you are liable for the full amount of the course. You are not entitled to any refund.

6.4 If the 14 days has passed and materials have not been accessed, or depending on your circumstances, you may be liable to pay an £5 administration fee per course to withdraw.

COMPLAINTS PROCEDURE

7.1 If you have any complaints then contact the Individual learner department via hello@pearwasp.co.uk